![]() The loop count can be set with a LoopCount switch. Loop (Run the Cloud and LDAP connectivity tests in a loop. Misc (Certificate Validation, Proxy Connection testing, Syslog server connection test, LiveUpdate server connection test, VIP Tunnel tests, Delegation Server tests, Mail Server tests, TLS certificate tests, CA certificate store tests) Require second-factor authentication for first-time access is configured in VIP Manager For instructions on configuring your reverse proxy, see your proxy vendor’s documentation. Cloud (Certificate Validation, Proxy Connection testing, Server time validation, Cloud connectivity from IdPs and LDAP Sync modules, IP resolution, VIP Health Check service validation,Ĭloud connectivity from Validation servers to .) LDAP (LDAP Connectivity test from IdPs and LDAP Sync modules, LDAP Connectivity test from Validation server modules) LogFile /logs/vipDiagnostic.log (default). What is a security code A security code is a six-digit number displayed on your credential that you use to complete your sign-in. This ID associates the credential with your account. \VIP_Enterprise_Gateway\logs\ vipDiagnostic.log (attach this file to your VIP support case) The credential ID is typically a 12-character alphanumeric identifier that is recognized by VIP Manager once the credential has been registered. In this example, the VIP EG has lost all connectivity to the VIP cloud: Status results are displayed as N/A, Success, Info, Warning, Error, or Failed. Linux: vipdiagnostic.sh -LogLevel DEBUG.Symantec VIP Self Service Portal version 9.10.1. To access the Self Service Portal, enter your user name and password, and click Sign In. Welcome to the Symantec® VIP Self Service Portal. Windows: vipdiagnostic.bat -LogLevel DEBUG Symantec VIP Self Service Portal version 9.10.1.Browse to the Tools folder (example: C:\Program Files (x86)\Symantec\VIP_Enterprise_Gateway\tools). ![]() On the Enterprise Gateway server, open an elevated (admin) command prompt.The vipdiagnostic utility is a troubleshooting and diagnostic utility included with VIP Enterprise Gateway 9.8.x and later. ![]()
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